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iBX2000
Service Provision Equipment
IP IVR (IP-based
Interactive Voice Response) is the
IP-based equipment providing interactive voice
response service, which supports the automatic
forwarding of external calls to internal ones. The
IVR system offers clear voice and navigation menu
and supports customization of service reports in
accordance with subscribers¡¯ needs, hence
providing subscribers with more professional and
flexible interactive voice response service and
realizing the functions of a call center. The
system offers 400-channel and 200-hour
simultaneous voice mail service.
- Senior Computer Operator
Voice Mail
- Automatic Information
Inquiry
- New Message Notice
- Time Mailing of Voice
Mails
- Voice Mail Text Reading
and Reporting TTS
- Web-based Subscriber
Access Setting
- Automatic Forwarding to
Manual Exchange
- Repeated Reading
Supported
- Return to Upper-level
Menu Supported
- Dialing in Play Process
(Simultaneous Dialing) Supported
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